Butler Supervisor / Area Supervisor

Join Bali Management Villas as a Butler Supervisor / Area Supervisor and lead a team dedicated to delivering exceptional guest experiences in the heart of Bali. This role is perfect for a dynamic leader with a passion for hospitality, ensuring seamless operations and maintaining the highest standards of service. In this role, you'll oversee daily tasks, coordinate with housekeeping and maintenance teams, and ensure that every guest's needs are met with a personal touch.

At Bali Management Villas, we are committed to creating unforgettable experiences for our guests. Located in the vibrant city of Badung, our villas offer a perfect blend of luxury and local culture. As a Butler Supervisor / Area Supervisor, you'll play a crucial role in maintaining the villa's reputation for excellence. This is an opportunity to grow within a supportive and innovative team, with the chance to develop your leadership skills and make a significant impact on the guest experience.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of the villa, ensuring all tasks are completed efficiently and effectively.
• Coordinate with housekeeping and maintenance teams to ensure the villa is always in top condition.
• Manage and train a team of butlers to deliver exceptional service to guests.
• Handle guest requests and complaints, ensuring they are resolved promptly and professionally.
• Monitor inventory levels and order supplies as needed.
• Ensure compliance with health and safety regulations.
• Prepare and present daily reports on villa operations and guest feedback.
• Participate in team meetings and contribute to the overall strategy for villa management.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in a supervisory or management role within the hospitality industry.
• Proven experience in villa or hotel management, preferably in Bali.
• Strong leadership and communication skills.
• Fluency in English and Bahasa Indonesia.
• Knowledge of local regulations and customs in Bali.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Certification in hospitality management or a related field is a plus.
• Experience with property management software, such as Cezanne or Stayntona, is a plus.

🛠️ Keahlian

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